This website is operated by DIEGO ALEJANDRO MARTINEZ PUERTO, ABN 63 650 246 832, trading as Digital Marketing Growth Lab (“DMGL”, “we”, “us” or “our”).

By accessing or using this website, you agree to these Website Terms and Conditions. If you do not agree, please do not use the website.

1. About this website

This website provides general information about DMGL, including our approach to growth strategy, consulting, experimentation, artificial intelligence and implementation services.

The website allows you to learn about our services and submit an enquiry. It does not by itself create a client, advisory, fiduciary, partnership, employment or other professional relationship.

2. Enquiries and engagements

Submitting a form, booking a call, sending us information or receiving an initial response does not require either party to proceed with an engagement.

A client engagement begins only when the parties enter into a separate written agreement, proposal, statement of work or other document accepted by both parties.

That agreement will describe matters such as:

- The scope and deliverables.

- Responsibilities and dependencies.

- Fees, taxes and payment terms.

- Timelines and review periods.

- Intellectual property ownership and licences.

- Confidentiality.

- Changes, cancellation and termination.

- Any engagement-specific assumptions or limitations.

If these Website Terms conflict with a signed client agreement, the signed client agreement will apply to the extent of the conflict.

3. General information only

Content on this website is general information and does not take into account your organisation’s particular circumstances.

Nothing on the website constitutes legal, financial, accounting, tax, investment, cybersecurity or other regulated professional advice. You should obtain appropriate professional advice before acting on information where necessary.

Marketing, growth and business decisions involve uncertainty. Examples, frameworks, case studies and observations on this website do not guarantee a particular commercial, financial, marketing or operational outcome.

4. No guarantee of results

Any references to potential improvements, efficiencies, experiments, opportunities or results are illustrative and context-dependent.

Actual results may be affected by factors outside DMGL’s control, including:

- Market and economic conditions.

- Your offer, pricing and positioning.

- Customer behaviour.

- The accuracy and completeness of information supplied.

- Implementation quality and timing.

- Platform, algorithm, policy or technology changes.

- Your organisation’s resources, decisions and internal capacity.

Unless expressly agreed in writing, DMGL does not guarantee revenue, profitability, leads, conversion rates, audience growth, cost savings or any other specific outcome.

Nothing in this section excludes rights or guarantees that cannot lawfully be excluded.

5. Artificial intelligence

DMGL may use or discuss artificial intelligence, automation and emerging technologies.

AI-generated or AI-assisted material may contain errors, omissions, bias or outdated information. Website content involving AI should not be treated as independently verified advice unless expressly stated otherwise.

You are responsible for applying appropriate human review and professional judgment before relying on AI-related information or using it in your business.

Do not submit sensitive, confidential, legally privileged or commercially restricted information through general website forms.

6. Acceptable use

You must not use this website:

- In breach of any applicable law or regulation.

- To infringe another person’s rights.

- To submit false, misleading, fraudulent, unlawful or harmful material.

- To transmit malware or malicious code.

- To interfere with the operation, availability or security of the website.

- To gain unauthorised access to systems, accounts or data.

- To scrape, crawl or extract content through automated means without our written permission, except as permitted by law or standard search-engine indexing.

- To impersonate another person or misrepresent your affiliation.

- To send unsolicited commercial messages.

- To reproduce or exploit website content beyond what these terms permit.

We may restrict or block access where we reasonably believe these terms have been breached or the website, DMGL or another person may be at risk.

7. Intellectual property

Unless otherwise stated, all rights in the website and its content are owned by or licensed to DMGL.

This includes text, branding, graphics, illustrations, photographs, video, audio, layouts, frameworks, downloads, designs, code and other materials.

We grant you a limited, revocable, non-exclusive and non-transferable licence to access and use the website for personal or internal business evaluation purposes.

You must not, without our prior written consent:

- Copy, reproduce, republish or distribute substantial website content.

- Modify, translate or create derivative commercial works from our content.

- Sell, license or commercially exploit our content.

- Remove copyright, trademark or attribution notices.

- Present DMGL content as your own.

- Use DMGL branding in a way that suggests endorsement, affiliation or partnership.

You may share links to publicly available pages, provided you do so accurately and do not damage or misrepresent DMGL.

All third-party trademarks and materials remain the property of their respective owners.

8. Information you submit

You retain ownership of information and materials you submit through the website.

You grant us permission to use, reproduce and communicate that material only as reasonably necessary to:

- Respond to your enquiry.

- Assess a potential engagement.

- Provide requested services.

- Operate and protect our business.

- Meet legal and regulatory obligations.

You represent that you have the right to provide the information and that doing so does not breach another person’s confidentiality, privacy, intellectual property or other rights.

Submitting an unsolicited idea does not create an obligation for DMGL to use, compensate or keep that idea confidential unless we have separately agreed to confidentiality in writing.

Our handling of personal information is described in our Privacy Policy.

9. Third-party platforms and links

The website may contain links to or integrations with third-party websites and services, including scheduling, analytics, payment, social media, video, form and automation providers.

Third-party services are governed by their own terms and privacy practices. We do not control and are not responsible for their availability, security, accuracy, content or conduct.

A link or integration does not necessarily mean DMGL endorses the third party.

10. Website availability and accuracy

We take reasonable care in maintaining the website but do not guarantee that it will always be available, uninterrupted, secure or free from errors.

We may change, suspend or discontinue any part of the website without notice.

Although we aim to keep information accurate and current, website content may become incomplete or outdated. You should verify material information before relying on it.

11. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right, remedy or other protection under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other law that cannot lawfully be excluded or limited.

Where a guarantee or right cannot be excluded but liability may lawfully be limited, our liability will be limited only to the extent permitted by law.

12. Disclaimers

To the maximum extent permitted by law, and subject to the section above:

- The website and its content are provided on an “as available” basis.

- We do not make warranties about the completeness, reliability, suitability or ongoing availability of the website.

- Your use of the website and reliance on its general content are at your own risk.

- You remain responsible for your business decisions, implementation and results.

These disclaimers apply only to use of the website. Any warranties or commitments relating to paid services will be governed by the applicable client agreement and Australian law.

13. Limitation of liability

To the maximum extent permitted by law, DMGL and its officers, employees and contractors will not be liable for indirect, incidental, special or consequential loss arising solely from your access to, inability to access or reliance on this website.

This may include loss of opportunity, revenue, profits, goodwill or data.

This limitation does not apply to liability that cannot lawfully be excluded or limited, including liability arising from fraud, wilful misconduct or any applicable consumer guarantee.

14. Your responsibility for misuse

You are responsible for reasonably foreseeable loss suffered by DMGL as a direct result of your unlawful use of the website, infringement of another person’s rights or material breach of these terms.

This section does not make you responsible for loss caused by DMGL’s negligence, unlawful conduct or failure to take reasonable steps to mitigate its loss.

15. Privacy

Our collection and handling of personal information are governed by our Privacy Policy, available through the website.

By submitting information, you acknowledge that you have reviewed the Privacy Policy.

16. Changes to these terms

We may update these terms when our website, business practices or legal obligations change.

The updated version will be published on this page with a revised effective date. Changes apply prospectively from publication.

Your continued use of the website after an update means you accept the revised terms.

17. Governing law

These terms are governed by the laws of Victoria, Australia.

You submit to the non-exclusive jurisdiction of the courts of Victoria and courts entitled to hear appeals from them.

If you access the website from another location, you are responsible for complying with laws that apply to you.

18. General provisions

If any part of these terms is invalid or unenforceable, it will be read down where possible and otherwise removed without affecting the remaining provisions.

Our failure to enforce a provision does not waive our right to enforce it later.

These terms do not create a partnership, agency, employment or joint-venture relationship between you and DMGL.

19. Contact

Questions about these Website Terms and Conditions may be sent to:

Digital Marketing Growth Lab

Operated by: DIEGO ALEJANDRO MARTINEZ PUERTO

ABN: 63 650 246 832

Email: contact@dmgrowthlab.com

Business address: 13 Moonda Grove, Cheltenham VIC 3192

Australia